Product will only be delivered once final payment has been received and cleared. On video productions including animation this will apply only to finished product as per agreed delivery method, but not project files and folders.

Payment by bank transfer or cheque. Details available on request.

All cheques must be made payable to 360Creative.

Client is responsible for all expenses incurred during all stages of a production. Including but not exclusively: transport, food, accommodation, equipment hire, communication costs and media.

On delivery of final product copyright will be transferred to the client, yet 360Creative will retain the right to use all approved footage for their own promotional purposes. This may exclude any third party material (e.g. Music).

When a customer terminates the contract, they will remain liable to pay in full for all work previously undertaken and in progress by 360Creative unless any other written agreement is reached in advance.

360Creative reserves the right to refuse to use, publish or broadcast any information it considers obscene or morally unsuitable or which would breach copyrights, or which is libellous, defamatory or illegal.

360Creative cannot be held liable to any party for any errors on any medium after the customer has agreed in writing that the content is correct and accurate and should be posted, published or broadcast.

E-mail correspondence shall be sufficient to prove changes to agreements for the form and content of programmes as long as it is acknowledged with a response.

Any confidential or proprietary information which is acquired by 360Creative from a client company, person or entity will not be used or disclosed to any person or entity, except when required to do so by law. 

Any contract requiring 360Creative to work to specific deadlines provided within the written agreement will be deemed to include a proviso that the clients will make themselves reasonably available to communicate with 360Creative. If 360Creative deem them not to of been so then 360Creative cannot be held responsible for failing to meet a deadline.

360Creative office hours are 9.30 a.m. to 5.00 p.m. Monday to Friday unless notified otherwise.

Any claims must be made in writing to 360Creative within 7 days of receipt of goods. If no claim is made within this period the client is deemed to have accepted the goods at the agreed price.

360Creative shall be under no liability if unable to carry out any provision of the contract for any reason beyond its control including (without limiting the foregoing) Act of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by suppliers or owing to any inability to procure materials required for the performance of the contract. During the continuance of such a contingency the client may, by written notice to 360Creative, elect to terminate the contract and pay for work done and materials used but subject thereto shall otherwise accept delivery when available.